BASED AT OWNWORLD’S SAMPLE LIBRARY – ROSEBERY, SYDNEY
We are looking for:
A customer service professional with polished communication, administrative and time management skills to join ownworld’s Operations Team. You will be our clients’ main contact from the point of Order Confirmation, leading right through to successful project delivery. You will work in close partnership with ownworld’s Project Manager to coordinate all technical and logistical aspects of our on-site presence to install loose furniture in some of the country’s most impressive commercial spaces and residential environments. At times you will be required to attend project sites to support the Project Manager and their teams.
You will be a natural troubleshooter with the ability to pool together internal Project Teams to clearly relay foreseeable nuances or complexities surrounding any upcoming installation. Likewise, you will work closely with external third-party delivery and installation teams to clearly explain all manner of logistical and technical information to ensure a seamless result.
Ideally, you come from a furniture or construction background however in this role – personality, empathy and the ability to think on your feet hold a lot of influence, so all applicants from pure customer service backgrounds will be considered.
The successful candidate has the potential to forge a career path into full Project Management.
You will work under the guidance of our Operations Manager, together with a supportive team in a positive work culture.
More about you:
Friendly and professional nature that can clearly explain the status of client projects
Equally conscientious in updating our operating system and colleagues with status updates
Detail oriented and a keen troubleshooter, able to pre-empt issues before they become problems
Methodical in your workflow and aware of time pressures
Willing to ‘chip-in’ including own physical presence on project sites
A positive person
Please send your CV to Gemma Eastwood at email@example.com. Initial enquiries welcome to 0401 152 424.
Applications will be treated with strict confidence. Candidates must be an Australian resident or hold the required working visa. Only shortlisted candidates will be contacted.